FAQ Question 1 Are you a trading company or distributor?
A: We are a manufacturing and trading company.
Question 2 Where is your factory located? How can I visit your factory?
A: Our factory is located in Shijiazhuang, China. We warmly welcome you to visit our factory.
Question 3 How can we contact you?
A: Please leave a message and click "Send" to submit your inquiry to us.
Question 4 Does the company provide training?
A: Yes, we provide a series of instructional videos and after-sales services.
Question 5 How can I trust you for my first purchase ?
A: Please check our business license and certification certificates, We can conduct transactions through the trading platform, which protects your funds throughout the entire transaction process.
Question 6 Can the voltage of the machine be adapted ?
A: We can adapt the machine to your needs to match your local voltage.
Question 7 Do you have operation manual with the machine?
A: Yes, of course, we will offer you the operation manual
Question 8 Can you offer us the necessary paper to do the customs clearance?
A: Yes, we will send you the commercial invoice, packing list, bill of lading and we'll also meet your other request.
Question 9 Do you have operation manual with the machine?
A: Yes, of course, it is in English version.
Question 10 What payment methods do you accept?
A: Telegraphic transfer, with 30% as deposit upon order and 70% as balance payment before shipment.
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